LaundroKart envisioned redefining the laundry experience in India by merging premium care, digital convenience, and eco-friendly operations.
Their goal was to build an on-demand service ecosystem where customers could schedule pickups, track orders, and access luxury care services all through a single mobile app.
Headquartered in Bangalore, India, LaundroKart is a leading laundry and dry-cleaning brand with 50+ exclusive outlets and operations in 100+ urban locations.
Building LaundroKart demanded unifying complex logistics, service automation, and real-time user experience within a single scalable mobile platform.
Offline systems led to delayed processing and human errors.
Lack of centralized digital communication reduced engagement.
Coordination between pickup, cleaning, and delivery teams lacked real-time visibility.
Existing systems couldn’t support growing user demand.
Competing in a saturated market required strong digital identity and recognition.
We partnered with LaundroKart to design a comprehensive mobile-first solution that streamlined every aspect of its operations.
Automated the entire process from order booking to delivery confirmation.
Integrated live updates for pickup, cleaning, and delivery statuses.
Enhanced communication and feedback loops through in-app systems.
Integrated Razorpay and Paytm gateways for seamless transactions.
Added Firebase and Google Analytics for real-time performance insights.
Hosted on AWS for flexibility and reliability across growing demand.
40% Increase in Customer Retention through a personalized and transparent digital experience
25% Reduction in Order Processing Time due to workflow automation and improved logistics.
Higher Customer Satisfaction driven by real-time tracking and proactive notifications.
Improved Internal Coordination enabling data-driven decisions across operations.
Strengthened Market Leadership as Bangalore’s most recognized digital laundry service.
Intuitive app for easy service selection, scheduling, and payment.
Live updates on every stage from pickup to delivery.
Alerts for order confirmations, delivery status, and offers.
Direct customer insights for service quality improvement.
Configurable system for loyalty programs and discounts.
In-app help desk for real-time query resolution.
The LaundroKart mobile app redefined how customers engage with laundry services by combining technology, convenience, and reliability.
Through our partnership, Qonsult Blockchain Solution delivered a solution that drives efficiency, enhances customer experience, and supports long-term scalability.
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