Wayfair, a global leader in online home furnishings, sought to modernize its platform experience, making it more personalized, visually immersive, and intuitive.
The client’s vision centered around unifying a massive product ecosystem through a design system-driven interface, AI-based personalization, and a seamless cross-device experience that reflects the company’s customer-first ethos.
As one of the largest e-commerce platforms in the home décor and furniture segment, Wayfair serves millions of users across 5,000+ brands. They required a technological and design overhaul that could
Modernizing Wayfair called for restructuring legacy e-commerce systems while embedding AI-driven personalization across an immense product catalog.
Legacy UI components created inconsistencies across pages.
Managing vast product listings without compromising performance.
Implementing AI recommendations that felt contextual and relevant.
Improving engagement in a competitive online retail market through visual interactivity.
Our team collaborated with Wayfair to develop a modern, modular, and AI-augmented e-commerce platform that redefined their customer journey.
Implemented a comprehensive UI component library to unify branding and development workflows.
Deployed machine learning algorithms to personalize product suggestions based on user preferences and behavior.
Integrated a generative AI visualization tool allowing users to upload room images and preview furniture placements.
Ensured seamless performance across devices and screen sizes with optimized layout grids.
Enhanced discoverability with categorized menus, smart filters, and predictive search.
Built a secure and frictionless multi-payment flow supporting diverse currencies and methods.
AI-powered recommendations increased average session time and purchase intent.
The Homebase design system standardized visuals across 100+ interfaces.
Simplified navigation and checkout optimization boosted overall sales.
Modular UI components reduced development cycles by 40%.
Architecture capable of handling high concurrency and global expansion.
Unified UI component framework ensuring design consistency.
Personalized product discovery based on real-time behavior.
Generative AI visualization for furniture placement.
Optimized UX for web, tablet, and mobile.
High-quality imagery, reviews, and detailed specifications.
Track orders, manage returns, and complete purchases with ease.
STEP 1
Integrating real-time AR previews for home visualization.
STEP 2
Evolving Wayfair Rewards into a personalized customer retention program.
STEP 3
Launching localized experiences with multilingual content and regional currency support.
Wayfair’s platform transformation redefined how customers interact with online home furnishing. By merging design systems, personalization, and AI visualization, the new platform delivers a shopping experience that is intelligent, immersive, and globally scalable.
“At Qonsult Blockchain Solution, we design enterprise-grade e-commerce systems that combine human-centric design, modular scalability, and AI-driven intelligence to redefine the modern retail experience.”
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